Natural Home

Shipping Rates & Delivery Times
(No PO Box addresses)

Tracked Shipping

• North Island: $12

• South Island: $15

• North Island Rural: $16

• South Island Rural: $18

Local Delivery (Pyes Pa & The Lakes only)

• $12 hand delivery (choose north island shipping at checkout but we will know to hand deliver if it's in our area.)

Free Shipping

• Orders over $180 (excludes bulk orders)

Delivery Time Guide (not guaranteed)

• North Island: 1–2 business days

• South Island: 2–3 business days

• Rural: add 2–3 business days

You’re welcome to include a preferred delivery date—we’ll do our best to meet it.

Important Notes

• If rural shipping hasn't been selected for a rural address, your order will be delayed until the extra cost is paid. We already cover part of the rural shipping to make it more affordable.

• Orders are dispatched the following business day or when we need to to get your order on the date you require. Keeping in mind we can't control delays with couriers.

• All orders are sent via tracked courier with signature required (unless you choose “no signature” at your own risk).

• Tracking details will be provided once your order is shipped.

Local Delivery (Pyes Pa & The Lakes)
We offer $12 same-day hand delivery in these areas only.

If no one is home and there’s nowhere safe to leave the parcel, we’ll leave a card so the recipient can arrange redelivery.

All other areas are shipped via courier nationwide.